Telephone scammers offer domain name registrations

A Dutch timber company claims it has been contacted by a company called “the Trademark Office” in 2018 with an offer to register it company name as <.com> and have it redirected to the <.nl> website for ten years for an amount of €297,- (per year). An audio recording was made, just form the moment the company agrees to the proposal (at the end of the conversation).

After a few days The timber company sends a registered letter in order to cancel the contract for deception and error. The person calling had claimed that this “Trademark Office” is an independent organization overseeing internet domains and that a competitor had tried to capture the <.com> domain name, but the timber company had a right to first registration.

This false statement led the timber company into accepting the proposal. Of course these were false. A lawsuit follows, because the timber company claims nullity and refuses to pay. In court, Trademark Office denies that these statements had been made, only fails to produce a recordings of the whole conversation.

Court rules that it is to Trademark Offices discretion to record the entire conversation or not, but when later a discussion arises about the content of the call, this is at the risk of the company. For this reason, the judge agrees with the timber company and the contract is nullified for reasons of deception.


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